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The use of preference of customers to minimize the impact of maintenance needed

机译:利用客户的偏爱来最大程度地减少所需维护的影响

摘要

Summary the use of preference of the customer to minimize the impact of maintenance needed "a process for planning systems maintenance in equipment in place of consumers is described.It includes: accept a correlation of customer preferences with the content and information maintenance; determining a present time; determining a duration of maintenance of the system; calculating a time of completion of the maintenance of the system; determine if the time of completion of the manu Planning of the system interferes with the correlation of customer preferences; then determining whether a client is atualmEnte accessing preferred content or if the current content is strongly correlated with the preferences of the client, or if access to the preferred content is anticipated before the time of completion of the maintenance of the system; and to plan the maintenance of the system responsive to the third and fourth The steps of determining.
机译:总结了使用客户的偏好来最大程度地减少维护需求的过程。描述了一种计划在设备中代替消费者的系统维护计划的过程。该过程包括:接受客户的偏好与内容和信息维护的相关性;确定解决方案。当前时间;确定系统维护的持续时间;计算系统维护的完成时间;确定完成手册的时间是否对系统的计划产生干扰,从而影响客户偏好的相关性;然后确定客户是否是否可以正常访问首选内容,或者当前内容是否与客户端的首选项紧密相关,或者是否预期在完成系统维护之前将访问首选内容;并且响应性地计划系统维护到第三和第四步确定的步骤。

著录项

  • 公开/公告号BR112014012301A2

    专利类型

  • 公开/公告日2017-05-30

    原文格式PDF

  • 申请/专利权人 THOMSON LICENSING;

    申请/专利号BR20141112301

  • 发明设计人 JOHN ALAN GERVAIS;

    申请日2011-12-02

  • 分类号G06Q10/00;

  • 国家 BR

  • 入库时间 2022-08-21 13:40:33

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