An Operational Test of KnowledgeNet

摘要

This paper describes an operational test of the KnowledgeNet system for knowledge management. KnowledgeNet is based on probabilistic design principles first developed for document retrieval, but which have been applied to the retrieval of people within an organization as the sources of information. This operational test of KnowledgeNet was conducted at the Caltex operation at the Minas oil field in Indonesia. An initial analysis of the results of this test show that employees at Tripatra were able to probabilistically index themselves as sources of information accurately enough to provide useful retrieval of their expertise by- their supervisors. This technology shows promise for knowledge management not only within an organization, but also at the national level. The expertise of workers no longer within an organization could be maintained within a national labor database, facilitating the worker's rehire by another organization.